Terms of Sale

These Terms of Sale are entered into between ARCHIREF (SASU, with a share capital of 2 000 €, 790 929 921 RCS Paris, VAT number FR25 790929921, registered office at 68 rue Mstislav-Rostropovitch, 75017 Paris, France), trading as “Future Architecture”, SIRET 790 929 921 00027, registered as a training organisation under number 11757422475, hereinafter “we”, and any individual or company purchasing a product or service through this website, hereinafter the “Customer”.

1. Scope

These Terms of Sale apply to all sales made through this website, including digital packs and resources, online and in-person courses (“formations”), and coaching sessions. They apply exclusively; any conflicting terms proposed by the Customer are unenforceable unless we have expressly accepted them in writing.

2. Products and services

Each product or service is described on its dedicated page: content, format, duration (for courses and coaching), and access conditions. We reserve the right to update our catalogue and pricing at any time; the terms applicable to a given order are those in force at the time the order is placed.

3. Prices and payment

Prices are displayed in euros, inclusive of all taxes unless stated otherwise. Payment is processed by our payment provider (Stripe) at the time of order, by credit card or any other method offered at checkout.

4. Order confirmation and access

An order is final once payment has been confirmed by our payment provider. A confirmation email is sent to the Customer, summarising the order and reminding the Customer of the acceptance given at checkout (see Article 6). Access to digital packs and course content is generally granted immediately, or as otherwise indicated on the product page. Coaching sessions and course cohorts are scheduled according to the dates communicated at the time of purchase.

5. Intellectual property

All content made available (courses, videos, documents, templates, packs, and any other resource) remains the property of ARCHIREF or its licensors and is protected by intellectual property law. Access granted to the Customer is a personal, non-exclusive, non-transferable right of use for the Customer’s own purposes. Any reproduction, resale, distribution or public communication of this content, in whole or in part, without prior written authorisation, is prohibited.

6. Right of withdrawal and digital content

In accordance with Article L221-18 of the French Consumer Code (Code de la consommation), consumers ordinarily benefit from a 14-day withdrawal period from the date of the order.

However, in accordance with Article L221-28 13° of the Consumer Code, the right of withdrawal does not apply to the supply of digital content not provided on a physical medium once performance has begun, provided that the Customer has given prior express consent to immediate access to the content and has expressly acknowledged that they thereby lose their right of withdrawal.

This consent is collected at checkout, before payment, through a dedicated checkbox distinct from acceptance of these Terms of Sale. A record of this consent (timestamp and content of the acceptance) is kept and referenced in the order confirmation email. Where a product is not delivered as digital content with immediate access (for example, a scheduled coaching session or course cohort), the standard 14-day withdrawal period set out above applies, unless performance has been requested and completed within that period at the Customer’s express request.

See our Refund Policy for the practical details of this article.

7. Refunds

Except where the right of withdrawal applies as described in Article 6, and subject to any statutory legal guarantees, sales of digital content with immediate access are final once access has been granted. Any request outside of these cases will be reviewed on a case-by-case basis; please contact us using the details on our Legal Notice page.

8. Liability

We provide our best efforts to deliver reliable content and services. Our liability is limited to direct, foreseeable damages resulting from a breach of our obligations, and cannot exceed the amount paid by the Customer for the product or service concerned.

9. Personal data

Personal data collected as part of an order is processed in accordance with our Privacy Policy.

10. Dispute resolution — Consumer mediator

Any complaint should first be addressed to us using the contact details on our Legal Notice page. In accordance with Articles L616-1 and R616-1 of the Consumer Code, if no amicable solution is found, the Customer, as a consumer, is entitled to refer the dispute free of charge to the following consumer mediator:

CM2C (Centre de Médiation de la Consommation de Conciliateurs de Justice)
49 rue de Ponthieu, 75008 Paris, France
Phone: 01 89 47 00 14
Email: litiges@cm2c.net
Website: https://www.cm2c.net/declarer-un-litige.php

The European Commission also provides an Online Dispute Resolution platform, accessible at ec.europa.eu/consumers/odr.

11. Governing law

These Terms of Sale are governed by French law. In the absence of an amicable resolution or mediation, disputes will be submitted to the competent French courts.